We Care, We Connect

Empowering Individuals through Quality NDIS Support

Mission Statement

We’re here to change the way the world sees disability. To build a community where care isn’t just a service — it’s a catalyst. Where people aren’t defined by their challenges, but empowered by their potential. At Mates, we believe dignity is non-negotiable, individuality is everything, and everyone deserves the chance to live a life that inspires.

Vision Statement

We envision a world where every person, regardless of disability, can achieve their full potential, engage actively in their community, and enjoy a fulfilling quality of life.

Core Values

Get to know us through
our core values

Respect
Empathy
Excellence
Empowerment
Integrity

Why Choose Us?

• Personalized care plans tailored to your unique goals.
• Skilled professionals with experience and dedication.
• Commitment to NDIS standards and continuous improvement.
• Warm, inclusive, and reliable support for all.
• Trusted NDIS provider in Victoria.

How we support you

Core Supports

Using your NDIS core support budget, we help you with your disability-related daily needs.

Some examples of core supports include:

• Cleaning, gardening or washing
• Daily personal activities such as toileting or showering
• Help you with travel/transport to get to appointments or activities
• Support you to participate in activities in your community
• Provide guidance so you can make your own decisions

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Support Coordination

Our experienced NDIS support coordinators help you get more from your plan so you can achieve your goals.

With NDIS support coordination, we can:

• Help you understand your funding
• Explain the NDIS so it’s easier to navigate
• Find the right service providers and allied health professionals
• Provide guidance so you can make your own decisions

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